Frequently Asked Questions

The door code for both Brattøra and Bunker'n is sent 30 minutes before your session.

For Brattøra, the code to the sanitary facilities is also sent approximately 30 minutes before in a separate SMS.

Reschedule: You can easily reschedule your booking up to 48 hours before your session. You can do this on My Page.

Cancel: Contact support@stu.no and provide the name and email address used for the booking. Free cancellation is available up to 72 hours before your booking.

Bring two towels – one for swimming and one to sit on in the sauna – and swimwear. Also bring a water bottle with plenty of water.

Unfortunately not. We only offer the set duration defined for each sauna. If you have a special occasion that requires accommodation, please contact us at support@stu.no and we'll see what we can do.

All our saunas have unisex changing rooms. At Brattøra, you can also use the sanitary facilities at Hurtigbåtterminalen to change and shower privately.

Yes, but please always follow these rules:

• Always ask the other guests before using oils on the sauna stove. We want to avoid allergic reactions caused by the use of essential oils.
• Always dilute the oils in water before pouring them on the stove, to prevent the oils from burning onto the stones.

Yes! When you book with us at Brattøra, you get access to the sanitary facilities at Hurtigbåtterminalen. Here you'll find toilets and showers for both men and women.

The code to the sanitary facilities is sent via SMS before your booking.

In the SMS you receive before your visit, you'll find a unique code for the sanitary facilities at GoMarina.

How to use the code:

• Enter the code first to unlock the door and access the sanitary facilities.
• Enter the same code again inside the shower to turn on the hot water.

See the map below for the location of the sanitary facilities in relation to the sauna.

All guests have access to the sanitary facilities at Brattøra, where there is a hot shower. At the sauna itself there is no shower, but during the summer season there is a tap with a garden hose that can be used to rinse off.

There are 2 showers at the sanitary facilities: one for men and one for women.

No, we don't have dedicated lockers. However, the changing area is only accessible to those who have booked a session.

The water quality at Brattøra is generally very good, with only a few readings above the threshold.

• We take weekly water samples that are analysed by an accredited laboratory.
• The results are published continuously on our website, so you can check the water quality before your visit. See water test results here.

Yes! Our guests can use the toilets at Ladekaia Restaurant. The toilets follow the restaurant's opening hours, so we recommend checking Ladekaia's website for their hours before your visit.

During the summer season (from May), we have an outdoor shower right by Bunker'n that all our guests can use.

We provide all the equipment you need: firewood and kindling.

Start by placing a few small logs and kindling in the stove. Light it carefully, and add larger logs as the fire establishes itself. Feel free to open the damper slightly to get more oxygen to the flame.

We estimate approximately 1 hour of heating time for Bunker'n. This means you get about 2 hours of hot sauna per visit.